Privacy Policy: At The Rainbow Town, we prioritise your online privacy and security when you browse and shop on our website. We take every precaution to ensure that the information you provide is not misused. If you have any questions or concerns regarding our privacy and security policy, please contact us. We value your feedback and aim to enhance our services to better meet your needs. This Privacy Policy outlines how The Rainbow Town handles personal information and respects your privacy. Please note that this policy may be updated periodically.
Collection of Personal Information:As a visitor to the site, you can engage in various activities without providing any personal information. However, for certain activities, we may require you to provide mandatory information. Failure to provide the required data for a specific activity may prevent you from engaging in that activity. When you register as The Rainbow Town customer and place product orders, we may collect your contact information such as name, phone numbers, address, and email address, as well as profile information including password, purchase details, and interactions with us.
Updating Your Personal Information:You have the right to access, correct, or delete your personal information and privacy preferences at any time. Most of your personal information can be viewed and modified immediately by clicking on the "My Profile" link. For certain personal information, please contact support for changes due to security reasons. We will promptly respond to your request within a reasonable timeframe.
How Your Personal Information Is Used:The Rainbow Town collects your information to provide services, fulfil legal obligations, and enhance our products and services. We do not sell, rent, or share your personally identifiable information with third parties except as disclosed in this Privacy Policy.

The Rainbow Town May Use This Information To -

• Process your financial transactions and fulfil your orders.
• Address customer service requests, inquiries, and concerns.
• Manage your account.
• Send you requested product or service information.
• Keep you informed about special offers and services from The Rainbow Town and selected third parties.
• Administer promotions and notify you of important events.
• Investigate and prevent illegal activities and violations of our Terms of Service.
• Conduct research and develop products/services to enhance our website, services, and offerings.
• Personalise your experience by tailoring our services and offerings to you.

In certain situations, The Rainbow Town may be required to disclose personal data in response to lawful requests by public authorities. We may also disclose information about you if we believe it is necessary to protect our rights, comply with legal obligations, ensure your safety and the safety of others, investigate fraud, or respond to government requests related to national security, law enforcement, or public importance.
How Do I Update My Account Information? Updating your account information is quick and easy. Simply log in to your account and navigate to the 'Account Information' section. Please note that we do not store your credit/debit card information in your personal profile.
Information Sharing With Service Providers: The Rainbow Town uses external payment processing companies to handle the billing process for our products and services. These companies, to the best of our knowledge, do not keep, share, store, or utilise personally identifiable information for any other purposes. We also share personal information with specific companies that provide services on our behalf. We only share the necessary personal information for them to perform those services. We require any company we share personal information with to protect the data in a way that aligns with this policy and to use the personal information solely for performing services for The Rainbow Town. We do not sell or provide personal information to other companies for their own marketing purposes.
Data Retention:We will keep your information as long as your account is active or as needed to provide you with our services. Additionally, we may retain your information to fulfil our legal obligations. If you want to delete your account or stop us from using your information for service purposes, please contact us at therainbowtown.com@gmail.com We will handle your request promptly. We may also retain and use your information to meet legal requirements, resolve disputes, and enforce our agreements.
Unsubscribe/Opt Out: If you no longer wish to receive email updates, newsletters, and/or partner emails from The Rainbow Town, you can easily opt out. Simply click on the "My Profile" link on our website and make the appropriate selections to manage your communication preferences. You may also have the option to opt out during the sign-up process. However, please note that even if you choose to opt out of promotional communications, we may still contact you regarding changes to our Terms of Service or Submitter Terms of Service. Additionally, we will continue to send you service-related announcements, such as registration emails, order notifications, and emails related to actions you have taken on the site. These communications are not promotional in nature and generally cannot be opted out of.
Protection of Your Personal Information:We take several measures to protect the personal information you provide when using our website. Your information is stored on secure servers with restricted access only granted to authorised The Rainbow Town personnel through passwords. When you transmit your personal information to The Rainbow Town, it is encrypted for added security. Sensitive information, such as credit card numbers, is encrypted using transport layer security technology when entered on our registration or order forms. We make every effort to protect the personal information you submit to us during transmission and after we receive it. However, it's important to note that no method of transmission or electronic storage is 100% secure. While we use appropriate measures to safeguard your personal information and consider its sensitivity and the current technology, we cannot guarantee absolute security. If you have any questions or concerns about our privacy policy, please contact us at therainbowtown.com@gmail.com, and we will respond to you as soon as possible.